How to stop Gerald auto-debits

Want Gerald (Cash Advance (with Cornerstore BNPL)) to stop pulling money from your bank? Here's how to revoke your ACH authorization for Gerald in plain steps: tell Gerald in writing, tell your bank, and keep proof.

Steps to revoke Gerald's ACH authorization

Make your letter. Use the Dear Autopay letter tool to fill in a Gerald revocation letter and a bank letter in about 2 minutes.
Send it to Gerald. Email the letter to support@joingerald.com from the email on your Gerald account. Their channel: Email support@joingerald.com (or in-app support), and tell your bank.
Tell your bank. Send the bank letter, or call your bank and ask it to stop payment and block future debits from Gerald. Banks must honor a stop payment made at least 3 business days before a scheduled debit.
Keep proof. Save a copy or screenshot of what you sent and the date.
Watch your statement. Check your account after the next scheduled debit date. If a debit posts after you revoked, contact your bank promptly.

⏰ Gerald notice period: No notice period stated ('pursuant to its terms'). Your bank: at least 3 business days before the debit. Debits already scheduled or processing may still go through.

In Gerald's own words

"The Advances are offered on a nonrecourse basis. You do not have an obligation to repay any Advance you receive."

Gerald terms, Section 5.3 · Read the live terms · Checked 2026-10-14. Terms change, so always check the live page.

Heads up: Gerald's Terms (Sec. 5.3) say all Advances, cash and Buy Now, Pay Later, are nonrecourse. Monthly Cranberry Mobile plan charges are different: Gerald says it can collect those. Revoking repayment doesn't refund Cornerstore purchases. Terms last modified May 14, 2024; check the version in your app.

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FAQ

Can I stop Gerald from auto-debiting my bank account?

You can tell Gerald in writing that you revoke your authorization for automatic debits, and tell your bank to stop payment. Federal rules generally let you revoke authorization for automatic debits from your account. This isn't legal advice.

How much notice does Gerald need?

No notice period stated ('pursuant to its terms'). Debits already scheduled or processing may still go through.

What happens after I revoke Gerald's authorization?

Denied future advances/services until paid.

Does Gerald say I have to repay?

Gerald's terms say: "The Advances are offered on a nonrecourse basis. You do not have an obligation to repay any Advance you receive." (Section 5.3). Terms can change, so read the live terms.

Is this legal advice?

No. These are self-help fill-in letters. No one reviews your letters, and the only thing they do is ask to stop the auto-debits.

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Self-help fill-in letters, not legal advice, and not debt relief or credit repair. The only thing these letters do is ask to stop the auto-debits. Results aren't guaranteed.