How to stop Cleo auto-debits

Want Cleo (Cash Advance) to stop pulling money from your bank? Here's how to revoke your ACH authorization for Cleo in plain steps: tell Cleo in writing, tell your bank, and keep proof.

Steps to revoke Cleo's ACH authorization

Make your letter. Use the Dear Autopay letter tool to fill in a Cleo revocation letter and a bank letter in about 2 minutes.
Send it to Cleo. Email the letter to team@meetcleo.com from the email on your Cleo account. Their channel: Email team@meetcleo.com ('You may revoke authorization to withdraw payment at any time').
Tell your bank. Send the bank letter, or call your bank and ask it to stop payment and block future debits from Cleo. Banks must honor a stop payment made at least 3 business days before a scheduled debit.
Keep proof. Save a copy or screenshot of what you sent and the date.
Watch your statement. Check your account after the next scheduled debit date. If a debit posts after you revoked, contact your bank promptly.

⏰ Cleo notice period: 'At any time' by email to team@meetcleo.com; no notice period stated. Your bank: at least 3 business days before the debit. Debits already scheduled or processing may still go through.

In Cleo's own words

"Cash Advances are non-recourse. This means that you have no obligation to repay a Cash Advance."

Cleo terms, Section 7 · Read the live terms · Checked 2026-10-13. Terms change, so always check the live page.

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FAQ

Can I stop Cleo from auto-debiting my bank account?

You can tell Cleo in writing that you revoke your authorization for automatic debits, and tell your bank to stop payment. Federal rules generally let you revoke authorization for automatic debits from your account. This isn't legal advice.

How much notice does Cleo need?

'At any time' by email to team@meetcleo.com; no notice period stated. Debits already scheduled or processing may still go through.

What happens after I revoke Cleo's authorization?

May refuse future advances. Subscription fees still owed until cancelled (type 'cancel' in app).

Does Cleo say I have to repay?

Cleo's terms say: "Cash Advances are non-recourse. This means that you have no obligation to repay a Cash Advance." (Section 7). Terms can change, so read the live terms.

Is this legal advice?

No. These are self-help fill-in letters. No one reviews your letters, and the only thing they do is ask to stop the auto-debits.

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Self-help fill-in letters, not legal advice, and not debt relief or credit repair. The only thing these letters do is ask to stop the auto-debits. Results aren't guaranteed.